{"id":8921,"date":"2026-08-10T10:01:33","date_gmt":"2026-08-10T10:01:33","guid":{"rendered":"https:\/\/nokobox.com\/index.php\/item\/udemy-become-a-master-at-servicenow-itsm-2023-6\/"},"modified":"2026-08-10T10:01:33","modified_gmt":"2026-08-10T10:01:33","slug":"udemy-become-a-master-at-servicenow-itsm-2023-6","status":"publish","type":"digital_item","link":"https:\/\/nokobox.com\/index.php\/item\/udemy-become-a-master-at-servicenow-itsm-2023-6\/","title":{"rendered":"Udemy \u2013 Become a Master at ServiceNow ITSM 2023-6"},"content":{"rendered":"<div class=\"w-post-elm post_content\">\n<h2><span style=\"vertical-align: inherit\">Description<\/span><\/h2>\n<p><span style=\"vertical-align: inherit\">Become a Master at ServiceNow ITSM Course. This comprehensive course is designed to set you on the path to success in IT Service Management (ITSM) at ServiceNow. Not only will you gain a deep understanding of ServiceNow ITSM, you will also be fully prepared to pass the ServiceNow IT Service Management (CIS) Certified Implementation Specialist exam. This certification will serve as a testament to your expertise. You will be immersed in an unparalleled learning experience through a dynamic mix of engaging quizzes, immersive hands-on labs, extensive training videos, and two practice exams.<\/span><\/p>\n<div data-purpose=\"safely-set-inner-html:description:description\">\n<p data-sourcepos=\"18:1-18:242\"><span style=\"vertical-align: inherit\">We leave no stone unturned and explore the use and configuration of each module in meticulous detail. Whether you\u2019re a platform user or an administrator, our course will meet your needs and provide a comprehensive set of skills that are valuable in either role. Your journey to mastery begins with setting up your own ServiceNow instance, which is an essential foundation for the comprehensive hands-on labs that are presented throughout the course. It\u2019s important to note that while this course is a powerful complement to the formal ServiceNow training program, it is not a replacement. If you\u2019re planning to take the exam, combining our course with formal training is a great recipe for success.<\/span><\/p>\n<h3 data-sourcepos=\"28:1-28:71\"><strong><span style=\"vertical-align: inherit\">What you will learn in the Become a Master at ServiceNow ITSM course:<\/span><\/strong><\/h3>\n<ul data-sourcepos=\"30:1-35:0\">\n<li data-sourcepos=\"30:1-30:31\"><span style=\"vertical-align: inherit\">Understanding ServiceNow ITSM processes<\/span><\/li>\n<li data-sourcepos=\"31:1-31:43\"><span style=\"vertical-align: inherit\">Learn how to manage the ServiceNow ITSM module<\/span><\/li>\n<li data-sourcepos=\"32:1-32:94\"><span style=\"vertical-align: inherit\">Preparation for ServiceNow Certified Implementation Specialist (CIS) \u2013 Information Technology Service Management (ITSM)<\/span><\/li>\n<li data-sourcepos=\"33:1-33:45\"><span style=\"vertical-align: inherit\">Gain hands-on experience with ServiceNow ITSM modules<\/span><\/li>\n<li data-sourcepos=\"34:1-35:0\"><span style=\"vertical-align: inherit\">Learn how to use modern AI like ChatGPT to improve ServiceNow processes<\/span><\/li>\n<\/ul>\n<h3 data-sourcepos=\"36:1-36:31\"><strong><span style=\"vertical-align: inherit\">This course is suitable for people who:<\/span><\/strong><\/h3>\n<ul data-sourcepos=\"38:1-40:75\">\n<li data-sourcepos=\"38:1-38:42\"><span style=\"vertical-align: inherit\">ServiceNow platform administrators and developers<\/span><\/li>\n<li data-sourcepos=\"39:1-39:136\"><span style=\"vertical-align: inherit\">Anyone who wants to advance their career by becoming a ServiceNow Certified Implementation Specialist in Information Technology Service Management (ITSM).<\/span><\/li>\n<li data-sourcepos=\"40:1-40:75\"><span style=\"vertical-align: inherit\">Anyone who wants to understand ServiceNow ITSM processes in more detail.<\/span><\/li>\n<\/ul>\n<\/div>\n<h3><span style=\"vertical-align: inherit\">Become a Master at ServiceNow ITSM Course Details<\/span><\/h3>\n<ul>\n<li><span style=\"vertical-align: inherit\">Publisher:&nbsp; <\/span><a href=\"https:\/\/href.li\/?https:\/\/www.udemy.com\/course\/itsm-masterclass\/?couponCode=ST10MT30325G2\" target=\"_blank\" rel=\"noopener\"><span style=\"vertical-align: inherit\">Udemy<\/span><\/a><\/li>\n<li><span style=\"vertical-align: inherit\">Instructor:&nbsp; <\/span><a class=\"ud-btn ud-btn-medium ud-btn-link ud-heading-sm ud-text-sm ud-instructor-links\" href=\"https:\/\/downloadlynet.ir\/tag\/arno-esterhuizen\/\" data-position=\"1\"><span class=\"ud-btn-label\"><span style=\"vertical-align: inherit\">Arno Esterhuizen<\/span><\/span><\/a><\/li>\n<li><span style=\"vertical-align: inherit\">Training level: Beginner to advanced<\/span><\/li>\n<li><span style=\"vertical-align: inherit\">Training duration: 5 hours and 28 minutes<\/span><\/li>\n<li><span style=\"vertical-align: inherit\">Number of lessons: 53<\/span><\/li>\n<\/ul>\n<h3><span style=\"vertical-align: inherit\">Course syllabus in 2025\/2<\/span><\/h3>\n<h2>&nbsp;<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-967827 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/03\/Become-a-Master-at-ServiceNow-ITSM3.png\" alt=\"Become a Master at ServiceNow ITSM\" width=\"810\" height=\"592\"><\/h2>\n<h3><span style=\"vertical-align: inherit\">Prerequisites for the Become a Master at ServiceNow ITSM course<\/span><\/h3>\n<div class=\"ud-block-list-item ud-block-list-item-small ud-block-list-item-tight ud-block-list-item-neutral ud-text-sm\">\n<ul>\n<li class=\"ud-block-list-item-content\" dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">ITIL foundation<\/span><\/li>\n<li class=\"ud-block-list-item-content\" dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">ServiceNow CSA<\/span><\/li>\n<\/ul>\n<\/div>\n<h3><span style=\"vertical-align: inherit\">Course images<\/span><\/h3>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-967826 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/03\/Become-a-Master-at-ServiceNow-ITSM.png\" alt=\"Become a Master at ServiceNow ITSM\" width=\"823\" height=\"351\"><\/h2>\n<h3><span style=\"vertical-align: inherit\">Sample course video<\/span><\/h3>\n<div style=\"width: 640px;\" class=\"wp-video\"><span class=\"mejs-offscreen\">Video Player<\/span><\/p>\n<div id=\"mep_0\" class=\"mejs-container mejs-container-keyboard-inactive wp-video-shortcode mejs-video\" tabindex=\"0\" role=\"application\" aria-label=\"Video Player\" style=\"width: 640px; height: 360px; min-width: 217px;\">\n<div class=\"mejs-inner\">\n<div class=\"mejs-mediaelement\"><mediaelementwrapper id=\"video-157162-1\"><video class=\"wp-video-shortcode\" id=\"video-157162-1_html5\" width=\"640\" height=\"360\" preload=\"metadata\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Become_a_Master_at_ServiceNow_ITSM_Downloadly.ir.mp4?_=1\" style=\"width: 640px; height: 360px;\"><source type=\"video\/mp4\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Become_a_Master_at_ServiceNow_ITSM_Downloadly.ir.mp4?_=1\"><a href=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Become_a_Master_at_ServiceNow_ITSM_Downloadly.ir.mp4?nocache=1786113707782\">https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Become_a_Master_at_ServiceNow_ITSM_Downloadly.ir.mp4<\/a><\/video><\/mediaelementwrapper><\/div>\n<div class=\"mejs-layers\">\n<div class=\"mejs-poster mejs-layer\" style=\"display: none; width: 100%; height: 100%;\"><\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-loading\"><span class=\"mejs-overlay-loading-bg-img\"><\/span><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-error\"><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer mejs-overlay-play\" style=\"width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-button\" role=\"button\" tabindex=\"0\" aria-label=\"Play\" aria-pressed=\"false\"><\/div>\n<\/div>\n<\/div>\n<div class=\"mejs-controls\">\n<div class=\"mejs-button mejs-playpause-button mejs-play\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Play\" aria-label=\"Play\" tabindex=\"0\"><\/button><\/div>\n<div class=\"mejs-time mejs-currenttime-container\" role=\"timer\" aria-live=\"off\"><span class=\"mejs-currenttime\">00:00<\/span><\/div>\n<div class=\"mejs-time-rail\"><span class=\"mejs-time-total mejs-time-slider\" role=\"slider\" tabindex=\"0\" aria-label=\"Time Slider\" aria-valuemin=\"0\" aria-valuemax=\"0\" aria-valuenow=\"0\" aria-valuetext=\"00:00\"><span class=\"mejs-time-buffering\" style=\"display: none;\"><\/span><span class=\"mejs-time-loaded\"><\/span><span class=\"mejs-time-current\"><\/span><span class=\"mejs-time-hovered no-hover\"><\/span><span class=\"mejs-time-handle\"><span class=\"mejs-time-handle-content\"><\/span><\/span><span class=\"mejs-time-float\"><span class=\"mejs-time-float-current\">00:00<\/span><span class=\"mejs-time-float-corner\"><\/span><\/span><\/span><\/div>\n<div class=\"mejs-time mejs-duration-container\"><span class=\"mejs-duration\">00:00<\/span><\/div>\n<div class=\"mejs-button mejs-volume-button mejs-mute\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Mute\" aria-label=\"Mute\" tabindex=\"0\"><\/button><a href=\"javascript:void(0);\" class=\"mejs-volume-slider\" aria-label=\"Volume Slider\" aria-valuemin=\"0\" aria-valuemax=\"100\" role=\"slider\" aria-orientation=\"vertical\"><span class=\"mejs-offscreen\">Use Up\/Down Arrow keys to increase or decrease volume.<\/span><\/p>\n<div class=\"mejs-volume-total\">\n<div class=\"mejs-volume-current\" style=\"bottom: 0px; height: 100%;\"><\/div>\n<div class=\"mejs-volume-handle\" style=\"bottom: 100%; margin-bottom: -3px;\"><\/div>\n<\/div>\n<p><\/a><\/div>\n<div class=\"mejs-button mejs-fullscreen-button\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Fullscreen\" aria-label=\"Fullscreen\" tabindex=\"0\"><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<h3><span style=\"vertical-align: inherit\">Installation Guide<\/span><\/h3>\n<p><span style=\"vertical-align: inherit\">After Extract, view with your favorite player.<\/span><\/p>\n<p><span style=\"vertical-align: inherit\">Subtitles: English<\/span><\/p>\n<p><span style=\"vertical-align: inherit\">Quality: 720p<\/span><\/p>\n<\/div>\n<h3><span style=\"vertical-align: inherit\">Download link<\/span><\/h3>\n<p><a href=\"https:\/\/dl2.downloadly.ir\/Files\/Elearning\/Udemy_Become_a_Master_at_ServiceNow_ITSM_2023-6.part1_Downloadly.ir.rar?nocache=1786113704\"><span style=\"vertical-align: inherit\">Download Part 1 \u2013 1 GB<\/span><\/a><\/p>\n<p><a href=\"https:\/\/dl2.downloadly.ir\/Files\/Elearning\/Udemy_Become_a_Master_at_ServiceNow_ITSM_2023-6.part2_Downloadly.ir.rar?nocache=1786113704\"><span style=\"vertical-align: inherit\">Download Part 2 \u2013 1 GB<\/span><\/a><\/p>\n<p><a href=\"https:\/\/dl2.downloadly.ir\/Files\/Elearning\/Udemy_Become_a_Master_at_ServiceNow_ITSM_2023-6.part3_Downloadly.ir.rar?nocache=1786113704\"><span style=\"vertical-align: inherit\">Download Part 3 \u2013 217 MB<\/span><\/a><\/p>\n<p><span style=\"vertical-align: inherit\">File(s) password: www.downloadly.ir<\/span><\/p>\n<h3><span style=\"vertical-align: inherit\">File size<\/span><\/h3>\n<p><span style=\"vertical-align: inherit\">2.2 GB<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Description Become a Master at ServiceNow ITSM Course. This comprehensive course is designed to set you on the path to success in IT Service Management (ITSM) a<\/p>\n","protected":false},"author":1,"template":"","dgi_category":[10458],"dgi_tag":[77952,77953,77954,77955,77956,77957],"class_list":["post-8921","digital_item","type-digital_item","status-publish","has-post-thumbnail","hentry","dgi_category-video-tutorials","dgi_tag-arno-esterhuizen","dgi_tag-course-become-a-master-at-servicenow-itsm","dgi_tag-download-become-a-master-at-servicenow-itsm","dgi_tag-download-course-become-a-master-at-servicenow-itsm","dgi_tag-free-become-a-master-at-servicenow-itsm","dgi_tag-free-download-become-a-master-at-servicenow-itsm"],"_links":{"self":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/8921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item"}],"about":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/types\/digital_item"}],"author":[{"embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/8921\/revisions"}],"wp:attachment":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/media?parent=8921"}],"wp:term":[{"taxonomy":"dgi_category","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_category?post=8921"},{"taxonomy":"dgi_tag","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_tag?post=8921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}