{"id":8604,"date":"2026-08-10T09:57:53","date_gmt":"2026-08-10T09:57:53","guid":{"rendered":"https:\/\/nokobox.com\/index.php\/item\/udemy-desktop-it-support-level-1-2-in-real-life-troubleshooting-2024-4\/"},"modified":"2026-08-10T09:57:53","modified_gmt":"2026-08-10T09:57:53","slug":"udemy-desktop-it-support-level-1-2-in-real-life-troubleshooting-2024-4","status":"publish","type":"digital_item","link":"https:\/\/nokobox.com\/index.php\/item\/udemy-desktop-it-support-level-1-2-in-real-life-troubleshooting-2024-4\/","title":{"rendered":"Udemy \u2013 Desktop IT Support Level 1 &#038; 2 in real life (Troubleshooting 2024-4"},"content":{"rendered":"<div class=\"w-post-elm post_content\">\n<h2 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Description<\/span><\/h2>\n<p dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"7:1-7:240\"><span style=\"vertical-align: inherit\">Desktop IT Support Level 1 &amp; 2 in real life (Troubleshooting. This comprehensive course teaches you how to become a professional desktop support engineer. In this course, you will learn about common problems that users and customers face and how to best solve them. This course will take you from zero to professional level in desktop technical support and teach you the practical skills needed to solve real-world computer problems.<\/span><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"9:1-9:25\"><span style=\"vertical-align: inherit\">What you will learn:<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"11:1-23:0\">\n<li data-sourcepos=\"11:1-11:71\"><span style=\"vertical-align: inherit\">Data Backup: How to Recover Data from Broken Computers<\/span><\/li>\n<li data-sourcepos=\"12:1-12:92\"><span style=\"vertical-align: inherit\">Database Security: Fixing the problem of the computer not being able to access the security database (a very common problem)<\/span><\/li>\n<li data-sourcepos=\"13:1-13:53\"><span style=\"vertical-align: inherit\">Bitlocker: How to suspend Bitlocker and recover its code<\/span><\/li>\n<li data-sourcepos=\"14:1-14:65\"><span style=\"vertical-align: inherit\">Storage change: Change tape library server and server hard disk<\/span><\/li>\n<li data-sourcepos=\"15:1-15:48\"><span style=\"vertical-align: inherit\">Password recovery: Recover users\u2019 passwords<\/span><\/li>\n<li data-sourcepos=\"16:1-16:66\"><span style=\"vertical-align: inherit\">Restore User Profile: Restore users\u2019 user profiles<\/span><\/li>\n<li data-sourcepos=\"17:1-17:61\"><span style=\"vertical-align: inherit\">Joining a domain: Fixing the problem of not being able to join a domain<\/span><\/li>\n<li data-sourcepos=\"18:1-18:69\"><span style=\"vertical-align: inherit\">Hardware replacement: Replacing a hard drive or backing up a broken laptop<\/span><\/li>\n<li data-sourcepos=\"19:1-19:68\"><span style=\"vertical-align: inherit\">Network connection: Connect to a Cisco switch or router via console cable<\/span><\/li>\n<li data-sourcepos=\"20:1-20:38\"><span style=\"vertical-align: inherit\">Memory Management: Replacing or Increasing RAM<\/span><\/li>\n<li data-sourcepos=\"21:1-21:45\"><span style=\"vertical-align: inherit\">Monitor Problems: Troubleshooting Monitor Problems<\/span><\/li>\n<li data-sourcepos=\"22:1-23:0\"><span style=\"vertical-align: inherit\">Docking Station Problems: Fixing Docking Station Problems<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"24:1-24:32\"><span style=\"vertical-align: inherit\">Who is this course suitable for?<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"26:1-32:0\">\n<li data-sourcepos=\"26:1-26:53\"><span style=\"vertical-align: inherit\">People who are interested in learning information technology<\/span><\/li>\n<li data-sourcepos=\"27:1-27:51\"><span style=\"vertical-align: inherit\">People looking for a job in technical support<\/span><\/li>\n<li data-sourcepos=\"28:1-28:18\"><span style=\"vertical-align: inherit\">Support Engineers<\/span><\/li>\n<li data-sourcepos=\"29:1-29:44\"><span style=\"vertical-align: inherit\">People who work with remote desktops<\/span><\/li>\n<li data-sourcepos=\"30:1-30:46\"><span style=\"vertical-align: inherit\">People working in technical support<\/span><\/li>\n<li data-sourcepos=\"31:1-32:0\"><span style=\"vertical-align: inherit\">People looking for a job in the field of systems administration<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Course details Desktop IT Support Level 1 &amp; 2 in real life (Troubleshooting<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\">\n<li><span style=\"vertical-align: inherit\">Publisher:&nbsp; <\/span><a href=\"https:\/\/href.li\/?https:\/\/www.udemy.com\/course\/desktop-support\/?couponCode=LEARNNOWPLANSGB\" target=\"_blank\" rel=\"noopener\"><span style=\"vertical-align: inherit\">Udemy<\/span><\/a><\/li>\n<li><span style=\"vertical-align: inherit\">Instructor:&nbsp; <\/span><a class=\"ud-btn ud-btn-large ud-btn-link ud-heading-md ud-text-sm ud-instructor-links\" href=\"https:\/\/downloadlynet.ir\/tag\/tareq-tech\/\" data-position=\"1\"><span class=\"ud-btn-label\"><span style=\"vertical-align: inherit\">Tareq Tech<\/span><\/span><\/a><\/li>\n<li><span style=\"vertical-align: inherit\">Training level: Beginner to advanced<\/span><\/li>\n<li><span style=\"vertical-align: inherit\">Training duration: 9 hours and 34 minutes<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Course syllabus in 2024\/5<\/span><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-963041 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/02\/Desktop-IT-Support-Level-1-2-in-real-life-Troubleshooting-1.png\" alt=\"Desktop IT Support Level 1 &amp; 2 in real life (Troubleshooting\" width=\"884\" height=\"649\"><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Prerequisites for the Desktop IT Support Level 1 &amp; 2 in real life (Troubleshooting) course<\/span><\/h3>\n<div class=\"ud-block-list-item ud-block-list-item-small ud-block-list-item-tight ud-block-list-item-neutral ud-text-sm\" dir=\"ltr\" style=\"text-align: left\">\n<ul>\n<li class=\"ud-block-list-item-content\" dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">No Requirements at all, we start from Zero<\/span><\/li>\n<\/ul>\n<\/div>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Course images<\/span><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-963042 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/02\/Desktop-IT-Support-Level-1-2-in-real-life-Troubleshooting.png\" alt=\"Desktop IT Support Level 1 &amp; 2 in real life (Troubleshooting\" width=\"872\" height=\"406\"><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Sample course video<\/span><\/h3>\n<div style=\"width: 640px;\" class=\"wp-video\"><span class=\"mejs-offscreen\">Video Player<\/span><\/p>\n<div id=\"mep_0\" class=\"mejs-container mejs-container-keyboard-inactive wp-video-shortcode mejs-video\" tabindex=\"0\" role=\"application\" aria-label=\"Video Player\" style=\"width: 640px; height: 360px; min-width: 217px;\">\n<div class=\"mejs-inner\">\n<div class=\"mejs-mediaelement\"><mediaelementwrapper id=\"video-154375-1\"><video class=\"wp-video-shortcode\" id=\"video-154375-1_html5\" width=\"640\" height=\"360\" preload=\"metadata\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_Downloadly.ir.mp4?_=1\" style=\"width: 640px; height: 360px;\"><source type=\"video\/mp4\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_Downloadly.ir.mp4?_=1\"><a href=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_Downloadly.ir.mp4?nocache=1786112699510\">https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_Downloadly.ir.mp4<\/a><\/video><\/mediaelementwrapper><\/div>\n<div class=\"mejs-layers\">\n<div class=\"mejs-poster mejs-layer\" style=\"display: none; width: 100%; height: 100%;\"><\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-loading\"><span class=\"mejs-overlay-loading-bg-img\"><\/span><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-error\"><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer mejs-overlay-play\" style=\"width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-button\" role=\"button\" tabindex=\"0\" aria-label=\"Play\" aria-pressed=\"false\"><\/div>\n<\/div>\n<\/div>\n<div class=\"mejs-controls\">\n<div class=\"mejs-button mejs-playpause-button mejs-play\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Play\" aria-label=\"Play\" tabindex=\"0\"><\/button><\/div>\n<div class=\"mejs-time mejs-currenttime-container\" role=\"timer\" aria-live=\"off\"><span class=\"mejs-currenttime\">00:00<\/span><\/div>\n<div class=\"mejs-time-rail\"><span class=\"mejs-time-total mejs-time-slider\" role=\"slider\" tabindex=\"0\" aria-label=\"Time Slider\" aria-valuemin=\"0\" aria-valuemax=\"0\" aria-valuenow=\"0\" aria-valuetext=\"00:00\"><span class=\"mejs-time-buffering\" style=\"display: none;\"><\/span><span class=\"mejs-time-loaded\"><\/span><span class=\"mejs-time-current\"><\/span><span class=\"mejs-time-hovered no-hover\"><\/span><span class=\"mejs-time-handle\"><span class=\"mejs-time-handle-content\"><\/span><\/span><span class=\"mejs-time-float\"><span class=\"mejs-time-float-current\">00:00<\/span><span class=\"mejs-time-float-corner\"><\/span><\/span><\/span><\/div>\n<div class=\"mejs-time mejs-duration-container\"><span class=\"mejs-duration\">00:00<\/span><\/div>\n<div class=\"mejs-button mejs-volume-button mejs-mute\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Mute\" aria-label=\"Mute\" tabindex=\"0\"><\/button><a href=\"javascript:void(0);\" class=\"mejs-volume-slider\" aria-label=\"Volume Slider\" aria-valuemin=\"0\" aria-valuemax=\"100\" role=\"slider\" aria-orientation=\"vertical\"><span class=\"mejs-offscreen\">Use Up\/Down Arrow keys to increase or decrease volume.<\/span><\/p>\n<div class=\"mejs-volume-total\">\n<div class=\"mejs-volume-current\" style=\"bottom: 0px; height: 100%;\"><\/div>\n<div class=\"mejs-volume-handle\" style=\"bottom: 100%; margin-bottom: -3px;\"><\/div>\n<\/div>\n<p><\/a><\/div>\n<div class=\"mejs-button mejs-fullscreen-button\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Fullscreen\" aria-label=\"Fullscreen\" tabindex=\"0\"><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div dir=\"ltr\" style=\"text-align: left\">\n<h3><span style=\"vertical-align: inherit\">Installation Guide<\/span><\/h3>\n<p><span style=\"vertical-align: inherit\">After Extract, view with your favorite player.<\/span><\/p>\n<p><span style=\"vertical-align: inherit\">Subtitles: English<\/span><\/p>\n<p><span style=\"vertical-align: inherit\">Quality: 720p<\/span><\/p>\n<\/div>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Download link<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl1.downloadly.ir\/Files\/Elearning\/Udemy_Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_2024-4.part1_Downloadly.ir.rar?nocache=1786112698\"><span style=\"vertical-align: inherit\">Download Part 1 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl1.downloadly.ir\/Files\/Elearning\/Udemy_Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_2024-4.part2_Downloadly.ir.rar?nocache=1786112698\"><span style=\"vertical-align: inherit\">Download Part 2 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl1.downloadly.ir\/Files\/Elearning\/Udemy_Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_2024-4.part3_Downloadly.ir.rar?nocache=1786112698\"><span style=\"vertical-align: inherit\">Download Part 3 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl1.downloadly.ir\/Files\/Elearning\/Udemy_Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_2024-4.part4_Downloadly.ir.rar?nocache=1786112698\"><span style=\"vertical-align: inherit\">Download Part 4 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl1.downloadly.ir\/Files\/Elearning\/Udemy_Desktop_IT_Support_Level_1_And_2_in_real_life_Troubleshooting_2024-4.part5_Downloadly.ir.rar?nocache=1786112698\"><span style=\"vertical-align: inherit\">Download Part 5 \u2013 93 MB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">File(s) password: www.downloadly.ir<\/span><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">File size<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">4.09 GB<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Description Desktop IT Support Level 1 &amp; 2 in real life (Troubleshooting. This comprehensive course teaches you how to become a professional desktop support<\/p>\n","protected":false},"author":1,"template":"","dgi_category":[10458],"dgi_tag":[75741,75742,75743,75744,75745,11554],"class_list":["post-8604","digital_item","type-digital_item","status-publish","has-post-thumbnail","hentry","dgi_category-video-tutorials","dgi_tag-course-desktop-it-support-level-1-2-in-real-life-troubleshooting","dgi_tag-download-course-desktop-it-support-level-1-2-in-real-life-troubleshooting","dgi_tag-download-desktop-it-support-level-1-2-in-real-life-troubleshooting","dgi_tag-free-desktop-it-support-level-1-2-in-real-life-troubleshooting","dgi_tag-free-download-desktop-it-support-level-1-2-in-real-life-troubleshooting","dgi_tag-tareq-tech"],"_links":{"self":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/8604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item"}],"about":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/types\/digital_item"}],"author":[{"embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/8604\/revisions"}],"wp:attachment":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/media?parent=8604"}],"wp:term":[{"taxonomy":"dgi_category","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_category?post=8604"},{"taxonomy":"dgi_tag","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_tag?post=8604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}