{"id":7514,"date":"2026-08-10T09:45:01","date_gmt":"2026-08-10T09:45:01","guid":{"rendered":"https:\/\/nokobox.com\/index.php\/item\/udemy-it-professional-pc-troubleshooting-helpdesk-career-course-2024-9\/"},"modified":"2026-08-10T09:45:01","modified_gmt":"2026-08-10T09:45:01","slug":"udemy-it-professional-pc-troubleshooting-helpdesk-career-course-2024-9","status":"publish","type":"digital_item","link":"https:\/\/nokobox.com\/index.php\/item\/udemy-it-professional-pc-troubleshooting-helpdesk-career-course-2024-9\/","title":{"rendered":"Udemy \u2013 IT Professional: PC Troubleshooting &#038; Helpdesk Career Course 2024-9"},"content":{"rendered":"<div class=\"w-post-elm post_content\">\n<h2 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Description<\/span><\/h2>\n<p dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"5:1-5:310\"><span style=\"vertical-align: inherit\">IT Professional: PC Troubleshooting &amp; Helpdesk Career Course. This comprehensive course provides a solid foundation for building a successful career in technical support and helpdesk. With over 60 detailed lectures in 7 sections, students will learn essential skills from basic computer troubleshooting to advanced AI-based support tools, preparing them for the modern IT workplace.<\/span><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"7:1-7:40\"><span style=\"vertical-align: inherit\">What you will learn in this course:<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"9:1-25:0\">\n<li data-sourcepos=\"9:1-9:74\"><span style=\"vertical-align: inherit\">Microsoft Windows Administration: Mastering the Configuration and Management of the Windows Operating System<\/span><\/li>\n<li data-sourcepos=\"10:1-10:96\"><span style=\"vertical-align: inherit\">Information Security and Antivirus: Introduction to the basic concepts of information security and antivirus software.<\/span><\/li>\n<li data-sourcepos=\"11:1-11:102\"><span style=\"vertical-align: inherit\">AI tools for technical support: Using AI tools to facilitate the troubleshooting process<\/span><\/li>\n<li data-sourcepos=\"12:1-12:85\"><span style=\"vertical-align: inherit\">Question Engineering for Troubleshooting: Learning how to ask the right questions to accurately diagnose problems<\/span><\/li>\n<li data-sourcepos=\"13:1-13:76\"><span style=\"vertical-align: inherit\">Windows User Management: Managing users and permissions in the Windows operating system<\/span><\/li>\n<li data-sourcepos=\"14:1-14:80\"><span style=\"vertical-align: inherit\">Troubleshooting and diagnosing common computer problems: Identifying and fixing common computer problems<\/span><\/li>\n<li data-sourcepos=\"15:1-15:82\"><span style=\"vertical-align: inherit\">Network Hardware and Network Concepts: Introduction to network hardware and basic network concepts.<\/span><\/li>\n<li data-sourcepos=\"16:1-16:54\"><span style=\"vertical-align: inherit\">IP Addressing: Understanding IP Addresses and How They Work<\/span><\/li>\n<li data-sourcepos=\"17:1-17:83\"><span style=\"vertical-align: inherit\">Computer components and their functions: Understanding the different components of a computer and how they function.<\/span><\/li>\n<li data-sourcepos=\"18:1-18:52\"><span style=\"vertical-align: inherit\">Installing Windows: Learn how to install the Windows operating system.<\/span><\/li>\n<li data-sourcepos=\"19:1-19:63\"><span style=\"vertical-align: inherit\">Windows 11 Settings app: Working with the Windows 11 Settings app<\/span><\/li>\n<li data-sourcepos=\"20:1-20:68\"><span style=\"vertical-align: inherit\">File and Folder Management: Organize and manage files and folders<\/span><\/li>\n<li data-sourcepos=\"21:1-21:69\"><span style=\"vertical-align: inherit\">Troubleshooting Common Computer Problems: Diagnosing and Fixing Common Computer Problems<\/span><\/li>\n<li data-sourcepos=\"22:1-22:56\"><span style=\"vertical-align: inherit\">IT Security Fundamentals: Introduction to the Basics of Information Security<\/span><\/li>\n<li data-sourcepos=\"23:1-23:66\"><span style=\"vertical-align: inherit\">Wireless Network Standards: Understanding the Different Wireless Network Standards<\/span><\/li>\n<li data-sourcepos=\"24:1-25:0\"><span style=\"vertical-align: inherit\">Career Advancement in IT Support: Strategies for Career Advancement in IT Support<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"17:1-17:31\"><span style=\"vertical-align: inherit\">This course is suitable for people who:<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\" data-sourcepos=\"19:1-28:0\">\n<li data-sourcepos=\"19:1-19:90\"><span style=\"vertical-align: inherit\">Are looking to enter the IT field or are currently working as a Windows system administrator.<\/span><\/li>\n<li data-sourcepos=\"20:1-20:73\"><span style=\"vertical-align: inherit\">Want to learn Windows user and system administration at home or work.<\/span><\/li>\n<li data-sourcepos=\"21:1-21:67\"><span style=\"vertical-align: inherit\">IT professionals looking to improve their skills and career opportunities.<\/span><\/li>\n<li data-sourcepos=\"22:1-22:14\"><span style=\"vertical-align: inherit\">System administrators<\/span><\/li>\n<li data-sourcepos=\"23:1-23:21\"><span style=\"vertical-align: inherit\">Computer technicians<\/span><\/li>\n<li data-sourcepos=\"24:1-24:24\"><span style=\"vertical-align: inherit\">IT Support Technicians<\/span><\/li>\n<li data-sourcepos=\"25:1-25:12\"><span style=\"vertical-align: inherit\">IT professionals<\/span><\/li>\n<li data-sourcepos=\"26:1-26:24\"><span style=\"vertical-align: inherit\">Helpdesk support personnel<\/span><\/li>\n<li data-sourcepos=\"27:1-28:0\"><span style=\"vertical-align: inherit\">Those interested in learning how AI chatbots work<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">IT Professional: PC Troubleshooting &amp; Helpdesk Career Course Details<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\">\n<li><span style=\"vertical-align: inherit\">Publisher:&nbsp; <\/span><a href=\"https:\/\/href.li\/?https:\/\/www.udemy.com\/course\/it-professional-pc-troubleshooting-helpdesk-career\/?couponCode=ST19MT121224\" target=\"_blank\" rel=\"noopener\"><span style=\"vertical-align: inherit\">Udemy<\/span><\/a><\/li>\n<li><span style=\"vertical-align: inherit\">Instructor:&nbsp; <\/span><a class=\"ud-btn ud-btn-large ud-btn-link ud-heading-md ud-text-sm ud-instructor-links\" href=\"https:\/\/downloadlynet.ir\/tag\/james-bernstein\/\" data-position=\"1\"><span class=\"ud-btn-label\"><span style=\"vertical-align: inherit\">James Bernstein<\/span><\/span><\/a><span style=\"vertical-align: inherit\"> , <\/span><a href=\"https:\/\/downloadlynet.ir\/tag\/david-bernstein\/\"><span style=\"vertical-align: inherit\">David Bernstein<\/span><\/a><\/li>\n<li><span style=\"vertical-align: inherit\">Training level: Beginner to advanced<\/span><\/li>\n<li><span style=\"vertical-align: inherit\">Training duration: 5 hours and 7 minutes<\/span><\/li>\n<li><span style=\"vertical-align: inherit\">Number of lessons: 53<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Course syllabus on 2024\/11<\/span><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-949859 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2024\/12\/IT-Professional-PC-Troubleshooting-Helpdesk-Career-Course-1.jpg\" alt=\"IT Professional: PC Troubleshooting &amp; Helpdesk Career Course\" width=\"881\" height=\"593\"><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Prerequisites for the IT Professional: PC Troubleshooting &amp; Helpdesk Career Course<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\">\n<li dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Basic PC and Microsoft Windows knowledge<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Basic PC Networking<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Course images<\/span><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-949860 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2024\/12\/IT-Professional-PC-Troubleshooting-Helpdesk-Career-Course.jpg\" alt=\"IT Professional: PC Troubleshooting &amp; Helpdesk Career Course\" width=\"873\" height=\"418\"><\/h3>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Sample course video<\/span><\/h3>\n<div style=\"width: 640px;\" class=\"wp-video\"><span class=\"mejs-offscreen\">Video Player<\/span><\/p>\n<div id=\"mep_0\" class=\"mejs-container mejs-container-keyboard-inactive wp-video-shortcode mejs-video\" tabindex=\"0\" role=\"application\" aria-label=\"Video Player\" style=\"width: 640px; height: 360px; min-width: 217px;\">\n<div class=\"mejs-inner\">\n<div class=\"mejs-mediaelement\"><mediaelementwrapper id=\"video-148645-1\"><video class=\"wp-video-shortcode\" id=\"video-148645-1_html5\" width=\"640\" height=\"360\" preload=\"metadata\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_Downloadly.ir.mp4?_=1\" style=\"width: 640px; height: 360px;\"><source type=\"video\/mp4\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_Downloadly.ir.mp4?_=1\"><a href=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_Downloadly.ir.mp4?nocache=1786109938085\">https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_Downloadly.ir.mp4<\/a><\/video><\/mediaelementwrapper><\/div>\n<div class=\"mejs-layers\">\n<div class=\"mejs-poster mejs-layer\" style=\"display: none; width: 100%; height: 100%;\"><\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-loading\"><span class=\"mejs-overlay-loading-bg-img\"><\/span><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-error\"><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer mejs-overlay-play\" style=\"width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-button\" role=\"button\" tabindex=\"0\" aria-label=\"Play\" aria-pressed=\"false\"><\/div>\n<\/div>\n<\/div>\n<div class=\"mejs-controls\">\n<div class=\"mejs-button mejs-playpause-button mejs-play\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Play\" aria-label=\"Play\" tabindex=\"0\"><\/button><\/div>\n<div class=\"mejs-time mejs-currenttime-container\" role=\"timer\" aria-live=\"off\"><span class=\"mejs-currenttime\">00:00<\/span><\/div>\n<div class=\"mejs-time-rail\"><span class=\"mejs-time-total mejs-time-slider\" role=\"slider\" tabindex=\"0\" aria-label=\"Time Slider\" aria-valuemin=\"0\" aria-valuemax=\"0\" aria-valuenow=\"0\" aria-valuetext=\"00:00\"><span class=\"mejs-time-buffering\" style=\"display: none;\"><\/span><span class=\"mejs-time-loaded\"><\/span><span class=\"mejs-time-current\"><\/span><span class=\"mejs-time-hovered no-hover\"><\/span><span class=\"mejs-time-handle\"><span class=\"mejs-time-handle-content\"><\/span><\/span><span class=\"mejs-time-float\"><span class=\"mejs-time-float-current\">00:00<\/span><span class=\"mejs-time-float-corner\"><\/span><\/span><\/span><\/div>\n<div class=\"mejs-time mejs-duration-container\"><span class=\"mejs-duration\">00:00<\/span><\/div>\n<div class=\"mejs-button mejs-volume-button mejs-mute\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Mute\" aria-label=\"Mute\" tabindex=\"0\"><\/button><a href=\"javascript:void(0);\" class=\"mejs-volume-slider\" aria-label=\"Volume Slider\" aria-valuemin=\"0\" aria-valuemax=\"100\" role=\"slider\" aria-orientation=\"vertical\"><span class=\"mejs-offscreen\">Use Up\/Down Arrow keys to increase or decrease volume.<\/span><\/p>\n<div class=\"mejs-volume-total\">\n<div class=\"mejs-volume-current\" style=\"bottom: 0px; height: 100%;\"><\/div>\n<div class=\"mejs-volume-handle\" style=\"bottom: 100%; margin-bottom: -3px;\"><\/div>\n<\/div>\n<p><\/a><\/div>\n<div class=\"mejs-button mejs-fullscreen-button\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Fullscreen\" aria-label=\"Fullscreen\" tabindex=\"0\"><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div dir=\"ltr\" style=\"text-align: left\">\n<h3><span style=\"vertical-align: inherit\">Installation Guide<\/span><\/h3>\n<p><span style=\"vertical-align: inherit\">After Extract, view with your favorite player.<\/span><\/p>\n<p><span style=\"vertical-align: inherit\">Subtitles: None<\/span><\/p>\n<p><span style=\"vertical-align: inherit\">Quality: 720p<\/span><\/p>\n<\/div>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">Download link<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl2.downloadly.ir\/Files\/Elearning\/Udemy_IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_2024-9.part1_Downloadly.ir.rar?nocache=1786109937\"><span style=\"vertical-align: inherit\">Download Part 1 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl2.downloadly.ir\/Files\/Elearning\/Udemy_IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_2024-9.part2_Downloadly.ir.rar?nocache=1786109937\"><span style=\"vertical-align: inherit\">Download Part 2 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl2.downloadly.ir\/Files\/Elearning\/Udemy_IT_Professional_PC_Troubleshooting_And_Helpdesk_Career_Course_2024-9.part3_Downloadly.ir.rar?nocache=1786109937\"><span style=\"vertical-align: inherit\">Download Part 3 \u2013 869 MB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">File(s) password: www.downloadly.ir<\/span><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">File size<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><span style=\"vertical-align: inherit\">2.8 GB<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Description IT Professional: PC Troubleshooting &amp; Helpdesk Career Course. This comprehensive course provides a solid foundation for building a successful ca<\/p>\n","protected":false},"author":1,"template":"","dgi_category":[10458],"dgi_tag":[68507,33262,68508,68509,68510,68511,33266],"class_list":["post-7514","digital_item","type-digital_item","status-publish","has-post-thumbnail","hentry","dgi_category-video-tutorials","dgi_tag-course-it-professional-pc-troubleshooting-helpdesk-career-course","dgi_tag-david-bernstein","dgi_tag-download-course-it-professional-pc-troubleshooting-helpdesk-career-course","dgi_tag-download-it-professional-pc-troubleshooting-helpdesk-career-course","dgi_tag-free-download-it-professional-pc-troubleshooting-helpdesk-career-course","dgi_tag-free-it-professional-pc-troubleshooting-helpdesk-career-course","dgi_tag-james-bernstein"],"_links":{"self":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/7514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item"}],"about":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/types\/digital_item"}],"author":[{"embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/7514\/revisions"}],"wp:attachment":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/media?parent=7514"}],"wp:term":[{"taxonomy":"dgi_category","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_category?post=7514"},{"taxonomy":"dgi_tag","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_tag?post=7514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}