{"id":15821,"date":"2026-08-10T11:58:59","date_gmt":"2026-08-10T11:58:59","guid":{"rendered":"https:\/\/nokobox.com\/index.php\/item\/3g-e-learning-computer-services-management-2023\/"},"modified":"2026-08-10T11:58:59","modified_gmt":"2026-08-10T11:58:59","slug":"3g-e-learning-computer-services-management-2023","status":"publish","type":"digital_item","link":"https:\/\/nokobox.com\/index.php\/item\/3g-e-learning-computer-services-management-2023\/","title":{"rendered":"3G E-learning \u2013 Computer Services Management 2023"},"content":{"rendered":"<div class=\"w-post-elm post_content\">\n<h2><span dir=\"auto\" style=\"vertical-align: inherit\">Description<\/span><\/h2>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">Computer Services Management addresses computer services management (formerly known as IT service management or ITSM), a subject that focuses on delivering IT services in line with customer needs and consistently under service-level agreements (SLAs). It examines key issues facing today\u2019s senior business and IT executives, such as strategic IT planning, aligning IT and business objectives, and implementing continuous improvement.<\/span><\/p>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">This edition helps IT service managers structure IT organizations, formally assess IT hardware, software, and services, plan for disaster recovery, and manage IT projects. The book supports frameworks and standards such as ITIL to ensure that services deliver value to customers and that IT resources are used efficiently and effectively.<\/span><\/p>\n<h3 data-path-to-node=\"3\"><span dir=\"auto\" style=\"vertical-align: inherit\">Book Features<\/span><\/h3>\n<ul>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Covering key concepts of Information Technology Service Management (ITSM) and aligning IT with business objectives.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Description of the duties and responsibilities of the IT Service Manager in various departments.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Review of standard principles, frameworks, and processes such as the ITIL framework.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Teach important operations management concepts such as facilities management, software\/hardware assessment, disaster recovery, and project management.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Familiarity with legal issues, quality standards, and health and safety considerations related to computer services.<\/span><\/li>\n<\/ul>\n<h3 data-path-to-node=\"15\"><span dir=\"auto\" style=\"vertical-align: inherit\">Book specifications<\/span><\/h3>\n<ul>\n<li data-path-to-node=\"16,0,0\"><span dir=\"auto\" style=\"vertical-align: inherit\">Publisher: <\/span><a href=\"https:\/\/href.li\/?https:\/\/www.3ge-learning.com\/book\/computer-science\/computer-services-management-3rd-edition.html\" target=\"_blank\" rel=\"nofollow noopener\"><span dir=\"auto\" style=\"vertical-align: inherit\">3G E-learning<\/span><\/a><\/li>\n<li data-path-to-node=\"16,1,0\"><span dir=\"auto\" style=\"vertical-align: inherit\">Instructor: <\/span><a href=\"https:\/\/downloadlynet.ir\/tag\/3g-e-learning\/\"><span dir=\"auto\" style=\"vertical-align: inherit\">3G E-learning<\/span><\/a><\/li>\n<li data-path-to-node=\"16,3,0\"><span dir=\"auto\" style=\"vertical-align: inherit\">Number of pages: 348<\/span><\/li>\n<li data-path-to-node=\"16,4,0\"><span dir=\"auto\" style=\"vertical-align: inherit\">Number of chapters: 7<\/span><\/li>\n<li data-path-to-node=\"16,4,0\"><span dir=\"auto\" style=\"vertical-align: inherit\">Format: PDF<\/span><\/li>\n<\/ul>\n<h3><strong><span dir=\"auto\" style=\"vertical-align: inherit\">Headlines<\/span><\/strong><\/h3>\n<ol>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Introduction to services<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Service management<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Computer organization and business processes<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Customer liaison<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Capacity planning<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Availability management<\/span><\/li>\n<li dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Contracting and procurement<\/span><\/li>\n<\/ol>\n<h3><span dir=\"auto\" style=\"vertical-align: inherit\">Pictures<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1026042 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/12\/Computer-Services-Management1.png\" alt=\"Computer Services Management\" width=\"691\" height=\"291\"><\/p>\n<h3><span dir=\"auto\" style=\"vertical-align: inherit\">User Guide<\/span><\/h3>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">Extract the file and run it with the appropriate software.<\/span><\/p>\n<h3><span dir=\"auto\" style=\"vertical-align: inherit\">Download link<\/span><\/h3>\n<p><a href=\"https:\/\/dl4.downloadly.ir\/Files\/Elearning\/3G_E_learning_Computer_Services_Management_2023_Downloadly.ir.rar?nocache=1785940603\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download 3G E-learning \u2013 Computer Services Management 2023<\/span><\/a><\/p>\n<h5><span dir=\"auto\" style=\"vertical-align: inherit\">File(s) password: <\/span><a><span dir=\"auto\" style=\"vertical-align: inherit\">www.downloadly.ir<\/span><\/a><\/h5>\n<h3><span dir=\"auto\" style=\"vertical-align: inherit\">File size<\/span><\/h3>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">24 MB<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Description Computer Services Management addresses computer services management (formerly known as IT service management or ITSM), a subject that focuses on del<\/p>\n","protected":false},"author":1,"template":"","dgi_category":[127485],"dgi_tag":[127562,127605,127606,127607,127608,127609,127610,127611],"class_list":["post-15821","digital_item","type-digital_item","status-publish","has-post-thumbnail","hentry","dgi_category-ebook","dgi_tag-3g-e-learning","dgi_tag-computer-services-management","dgi_tag-computer-services-management-book","dgi_tag-computer-services-management-download","dgi_tag-download-computer-services-management","dgi_tag-download-computer-services-management-book","dgi_tag-free-computer-services-management","dgi_tag-free-download-computer-services-management"],"_links":{"self":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/15821","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item"}],"about":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/types\/digital_item"}],"author":[{"embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/15821\/revisions"}],"wp:attachment":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/media?parent=15821"}],"wp:term":[{"taxonomy":"dgi_category","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_category?post=15821"},{"taxonomy":"dgi_tag","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_tag?post=15821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}