{"id":12370,"date":"2026-08-10T10:44:47","date_gmt":"2026-08-10T10:44:47","guid":{"rendered":"https:\/\/nokobox.com\/index.php\/item\/oreilly-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep-video-2025-7\/"},"modified":"2026-08-10T10:44:47","modified_gmt":"2026-08-10T10:44:47","slug":"oreilly-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep-video-2025-7","status":"publish","type":"digital_item","link":"https:\/\/nokobox.com\/index.php\/item\/oreilly-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep-video-2025-7\/","title":{"rendered":"Oreilly \u2013 Cisco Certified Support Technician (CCST) IT Support \u2013 100-140 \u2013 Pearson Cert Prep (Video) 2025-7"},"content":{"rendered":"<div class=\"w-post-elm post_content\">\n<h2 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Description<\/span><\/h2>\n<p dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Cisco Certified Support Technician (CCST) IT Support \u2013 100-140 \u2013 Pearson Cert Prep (Video). This video course is a comprehensive guide to preparing for the Cisco Certified Support Technician (CCST) IT Support exam (code 100-140) offered by Pearson. In today\u2019s technology-driven business environment, organizations need professionals who can quickly diagnose problems, communicate effectively with users, and maintain critical systems. This course, taught by Cisco expert Jason Golly, provides the theoretical knowledge and practical exercises needed to meet these challenges. The audience for this course is those looking for a structured training path to earn the CCST certification and does not even require any prior IT background, as the training starts from the basics and gradually covers all the skills necessary to succeed on the exam. Course content includes learning the fundamentals of communicating confidently and empathetically with customers, accurately documenting incidents and solutions, performing root cause analysis to provide a solution at the earliest opportunity, and troubleshooting common hardware, software, and network issues such as cabling issues, operating system configuration, LAN and wireless connectivity, and troubleshooting Internet services and pipelines in modern work environments. At the end of this course, participants will be fully prepared to take the CCST IT Support certification exam.<\/span><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">What you will learn<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\">\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Technical Troubleshooting and Time Management: Participants learn how to quickly identify and resolve common hardware, software, and connectivity issues.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Customer-centric communication: Learn how to turn unhappy users into satisfied customers by actively listening and using clear language.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Professional Documentation: Be able to create concise tickets, knowledge base articles, and reports that keep teams up to date.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Understanding Help-Desk Workflow: Become familiar with Help-Desk workflows, ticketing systems, and service metrics.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Systems Troubleshooting and Support: Learn how to identify, manage, and maintain common business hardware; troubleshoot wired, wireless, and remote access connectivity issues; and support Windows, macOS, mobile operating systems, and core business applications.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Security: Security best practices employ threat awareness and early risk mitigation.<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">This course is suitable for people who:<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\">\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">IT Aspirants: People looking for an entry-level support role.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Career changers: Those looking for a fast track into the tech world.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Students: High school students, college students, or technical programs that require industry credentials.<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Anyone seeking the CCST IT Support certification: Those who want a structured path to earning this certification.<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Course details<\/span><\/h3>\n<ul dir=\"ltr\" style=\"text-align: left\">\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Publisher:&nbsp; <\/span><a href=\"https:\/\/href.li\/?https:\/\/www.oreilly.com\/videos\/cisco-certified-support\/9780135384541\/\" target=\"_blank\" rel=\"noopener\"><span dir=\"auto\" style=\"vertical-align: inherit\">Oreilly<\/span><\/a><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Instructor: <\/span><a class=\"MuiTypography-root MuiTypography-inherit MuiLink-root MuiLink-underlineAlways css-pnl0bw\" href=\"https:\/\/downloadlynet.ir\/tag\/jason-gooley\/\"><span dir=\"auto\" style=\"vertical-align: inherit\">Jason Gooley<\/span><\/a><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Training level: Intermediate to advanced<\/span><\/li>\n<li><span dir=\"auto\" style=\"vertical-align: inherit\">Training duration: 18 hours and 31 minutes<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Course headings<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1009269 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/09\/Cisco-Certified-Support-Technician-CCST-IT-Support-100-140-Pearson-Cert-Prep-Video.png\" alt=\"\" width=\"270\" height=\"1331\"> <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1009268 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/09\/Cisco-Certified-Support-Technician-CCST-IT-Support-100-140-Pearson-Cert-Prep-Video-1.png\" alt=\"Cisco Certified Support Technician (CCST) IT Support - 100-140 - Pearson Cert Prep (Video)\" width=\"262\" height=\"1461\"> <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1009262 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/09\/Cisco-Certified-Support-Technician-CCST-IT-Support-100-140-Pearson-Cert-Prep-2.png\" alt=\"Cisco Certified Support Technician (CCST) IT Support - 100-140 - Pearson Cert Prep (Video)\" width=\"270\" height=\"1728\"><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Cisco Certified Support Technician (CCST) IT Support \u2013 100-140 \u2013 Pearson Cert Prep (Video) Course Images<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1009263 size-full\" src=\"https:\/\/downloadly.ir\/wp-content\/uploads\/2025\/09\/Cisco-Certified-Support-Technician-CCST-IT-Support-100-140-Pearson-Cert-Prep.png\" alt=\"Cisco Certified Support Technician (CCST) IT Support - 100-140 - Pearson Cert Prep (Video)\" width=\"1232\" height=\"527\"><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Sample course video<\/span><\/h3>\n<div style=\"width: 640px;\" class=\"wp-video\"><span class=\"mejs-offscreen\">Video Player<\/span><\/p>\n<div id=\"mep_0\" class=\"mejs-container mejs-container-keyboard-inactive wp-video-shortcode mejs-video\" tabindex=\"0\" role=\"application\" aria-label=\"Video Player\" style=\"width: 640px; height: 360px; min-width: 217px;\">\n<div class=\"mejs-inner\">\n<div class=\"mejs-mediaelement\"><mediaelementwrapper id=\"video-177231-1\"><video class=\"wp-video-shortcode\" id=\"video-177231-1_html5\" width=\"640\" height=\"360\" preload=\"metadata\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_Downloadly.ir.mp4?_=1\" style=\"width: 640px; height: 360px;\"><source type=\"video\/mp4\" src=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_Downloadly.ir.mp4?_=1\"><a href=\"https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_Downloadly.ir.mp4?nocache=1786172495262\">https:\/\/dl.downloadly.ir\/Files\/Elearning\/Sample\/Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_Downloadly.ir.mp4<\/a><\/video><\/mediaelementwrapper><\/div>\n<div class=\"mejs-layers\">\n<div class=\"mejs-poster mejs-layer\" style=\"display: none; width: 100%; height: 100%;\"><\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-loading\"><span class=\"mejs-overlay-loading-bg-img\"><\/span><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer\" style=\"display: none; width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-error\"><\/div>\n<\/div>\n<div class=\"mejs-overlay mejs-layer mejs-overlay-play\" style=\"width: 100%; height: 100%;\">\n<div class=\"mejs-overlay-button\" role=\"button\" tabindex=\"0\" aria-label=\"Play\" aria-pressed=\"false\"><\/div>\n<\/div>\n<\/div>\n<div class=\"mejs-controls\">\n<div class=\"mejs-button mejs-playpause-button mejs-play\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Play\" aria-label=\"Play\" tabindex=\"0\"><\/button><\/div>\n<div class=\"mejs-time mejs-currenttime-container\" role=\"timer\" aria-live=\"off\"><span class=\"mejs-currenttime\">00:00<\/span><\/div>\n<div class=\"mejs-time-rail\"><span class=\"mejs-time-total mejs-time-slider\" role=\"slider\" tabindex=\"0\" aria-label=\"Time Slider\" aria-valuemin=\"0\" aria-valuemax=\"0\" aria-valuenow=\"0\" aria-valuetext=\"00:00\"><span class=\"mejs-time-buffering\" style=\"display: none;\"><\/span><span class=\"mejs-time-loaded\"><\/span><span class=\"mejs-time-current\"><\/span><span class=\"mejs-time-hovered no-hover\"><\/span><span class=\"mejs-time-handle\"><span class=\"mejs-time-handle-content\"><\/span><\/span><span class=\"mejs-time-float\"><span class=\"mejs-time-float-current\">00:00<\/span><span class=\"mejs-time-float-corner\"><\/span><\/span><\/span><\/div>\n<div class=\"mejs-time mejs-duration-container\"><span class=\"mejs-duration\">00:00<\/span><\/div>\n<div class=\"mejs-button mejs-volume-button mejs-mute\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Mute\" aria-label=\"Mute\" tabindex=\"0\"><\/button><a href=\"javascript:void(0);\" class=\"mejs-volume-slider\" aria-label=\"Volume Slider\" aria-valuemin=\"0\" aria-valuemax=\"100\" role=\"slider\" aria-orientation=\"vertical\"><span class=\"mejs-offscreen\">Use Up\/Down Arrow keys to increase or decrease volume.<\/span><\/p>\n<div class=\"mejs-volume-total\">\n<div class=\"mejs-volume-current\" style=\"bottom: 0px; height: 100%;\"><\/div>\n<div class=\"mejs-volume-handle\" style=\"bottom: 100%; margin-bottom: -3px;\"><\/div>\n<\/div>\n<p><\/a><\/div>\n<div class=\"mejs-button mejs-fullscreen-button\"><button type=\"button\" aria-controls=\"mep_0\" title=\"Fullscreen\" aria-label=\"Fullscreen\" tabindex=\"0\"><\/button><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div dir=\"ltr\" style=\"text-align: left\">\n<h3><span dir=\"auto\" style=\"vertical-align: inherit\">Installation Guide<\/span><\/h3>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">After Extract, view with your favorite player.<\/span><\/p>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">Subtitles: English<\/span><\/p>\n<p><span dir=\"auto\" style=\"vertical-align: inherit\">Quality: 720p<\/span><\/p>\n<\/div>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download link<\/span><\/h3>\n<h4 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">Downloadly<\/span><\/h4>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl4.downloadly.ir\/Files\/Elearning\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part1_Downloadly.ir.rar?nocache=1786172489\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download Part 1 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl4.downloadly.ir\/Files\/Elearning\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part2_Downloadly.ir.rar?nocache=1786172489\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download Part 2 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl4.downloadly.ir\/Files\/Elearning\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part3_Downloadly.ir.rar?nocache=1786172489\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download Part 3 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl4.downloadly.ir\/Files\/Elearning\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part4_Downloadly.ir.rar?nocache=1786172489\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download Part 4 \u2013 1 GB<\/span><\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><a href=\"https:\/\/dl4.downloadly.ir\/Files\/Elearning\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part5_Downloadly.ir.rar?nocache=1786172489\"><span dir=\"auto\" style=\"vertical-align: inherit\">Download Part 5 \u2013 593 MB<\/span><\/a><\/p>\n<h4 dir=\"ltr\">Rapidgator link<\/h4>\n<p><a href=\"https:\/\/rapidgator.net\/file\/ff3addc5ef73d89472be59b6e2a80675\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part1_Downloadly.ir.rar.html\">Download Part 1 \u2013 1 GB<\/a><\/p>\n<p><a href=\"https:\/\/rapidgator.net\/file\/ac36dc2d7bd1c3271e5494c8305a933c\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part2_Downloadly.ir.rar.html\">Download Part 2 \u2013 1 GB<\/a><\/p>\n<p><a href=\"https:\/\/rapidgator.net\/file\/f55e4da369b25ff1c7959a455aa96945\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part3_Downloadly.ir.rar.html\">Download Part 3 \u2013 1 GB<\/a><\/p>\n<p><a href=\"https:\/\/rapidgator.net\/file\/3f636a8fd21e188daa93b2f5029b10c9\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part4_Downloadly.ir.rar.html\">Download Part 4 \u2013 1 GB<\/a><\/p>\n<p><a href=\"https:\/\/rapidgator.net\/file\/2f3948763c2873342d7b3a36371e4f8f\/Oreilly_Cisco_Certified_Support_Technician_CCST_IT_Support-100-140-Pearson_Cert_Prep_Video_2025-7.part5_Downloadly.ir.rar.html\">Download Part 5 \u2013 593 MB<\/a><\/p>\n<p dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">File(s) password: www.downloadly.ir<\/span><\/p>\n<h3 dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">File size<\/span><\/h3>\n<p dir=\"ltr\" style=\"text-align: left\"><span dir=\"auto\" style=\"vertical-align: inherit\">4.5 GB<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Description Cisco Certified Support Technician (CCST) IT Support \u2013 100-140 \u2013 Pearson Cert Prep (Video). This video course is a comprehensive guide to preparing <\/p>\n","protected":false},"author":1,"template":"","dgi_category":[10458],"dgi_tag":[102115,102116,102117,102118,102119,51331],"class_list":["post-12370","digital_item","type-digital_item","status-publish","has-post-thumbnail","hentry","dgi_category-video-tutorials","dgi_tag-course-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep","dgi_tag-download-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep","dgi_tag-download-course-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep","dgi_tag-free-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep","dgi_tag-free-download-cisco-certified-support-technician-ccst-it-support-100-140-pearson-cert-prep","dgi_tag-jason-gooley"],"_links":{"self":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/12370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item"}],"about":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/types\/digital_item"}],"author":[{"embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/digital_item\/12370\/revisions"}],"wp:attachment":[{"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/media?parent=12370"}],"wp:term":[{"taxonomy":"dgi_category","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_category?post=12370"},{"taxonomy":"dgi_tag","embeddable":true,"href":"https:\/\/nokobox.com\/index.php\/wp-json\/wp\/v2\/dgi_tag?post=12370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}