Description
Cloud and Virtualization for IT Support Professionals. This comprehensive and practical course helps IT support professionals master the fundamental concepts of cloud platforms and virtualization technologies. With a focus on flexible cloud services and a review of major platforms such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform, the course is designed to provide practical skills for effectively managing, troubleshooting, and supporting cloud environments. Technical topics including virtual machines, hypervisors, and standard protocols for escalating issues to specialized teams are also covered. Another section of the course covers essential productivity and collaboration tools such as enterprise email systems, chat platforms, file sharing services, video conferencing, and digital whiteboards, which are critical to supporting remote and hybrid workplaces. By the end, participants will gain the knowledge and skills necessary to reliably support cloud infrastructure and modern applications, becoming a key factor in the success of organizations across a variety of industries.
What you will learn
- Identify key features of cloud platforms: Understand the differences and core capabilities of AWS, Microsoft Azure, and GCP.
- Mastering virtualization concepts: Explaining how virtual machines and hypervisors work in large enterprise environments.
- Incident Management and Technical Referrals: Learn exactly when and how to report and refer cloud-related issues to engineering teams.
- Use of productivity tools: Professional use of email, corporate messaging, and file management tools in an IT support environment.
- Manage remote collaboration tools: Ability to work with video conferencing software and text communications to support remote teams.
- Implementing best practices: Implementing global standards to support virtual infrastructure and digital productivity solutions.
This course is suitable for people who:
- Entry-level IT support technicians: Individuals who want to build their foundational knowledge in the cloud and virtualization space.
- Help Desk Experts: Professionals who seek to upgrade their skills to meet the modern needs of organizations.
- System Administrators: Those who want to expand their knowledge in hybrid infrastructure management.
- Cloud certification enthusiasts: People preparing for international exams related to cloud computing.
- Technology consultants: People who are tasked with improving productivity and team communication in digital workplaces.
Cloud and Virtualization for IT Support Professionals Course Details
- Publisher: Oreilly
- Instructor: Jason Gooley
- Education level: Intermediate
- Training duration: 1 hour
Course headings
Cloud and Virtualization for IT Support Professionals course images
Sample course video
Installation Guide
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Subtitles: English
Quality: 720p
Download link
Downloadly
Rapidgator link
File(s) password: www.downloadly.ir
File size
212 MB
