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Udemy – AI Agents using n8n: Build a Customer Support Bot 2025-3

Updated August 10, 2026 950 MB
Udemy – AI Agents using n8n: Build a Customer Support Bot 2025-3

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Description

AI Agents using n8n: Build a Customer Support Bot. This course teaches you how to build your first AI-based customer support bot using the n8n platform and large language models. This course requires no prior programming knowledge and takes a step-by-step approach to making AI automation accessible to everyone. You will learn the basics of n8n, including the user interface, nodes, pipelines, and managing data flows between components. The course content includes building an AI agent from scratch, converting it to handle frequently asked support questions, and connecting it to communication channels like Telegram. You will learn how to create a Telegram bot and connect it to your AI agent. You will also learn how to integrate external data sources like Airtable to give your bot access to valuable information like an order database. Core skills are covered, including using large language models and APIs in n8n, data engineering for formatting responses, managing authentication and certificates for connecting to external services, as well as troubleshooting and error handling in automations. By the end of this course, you will be able to create and deploy a practical customer support solution that can seamlessly interact through messengers.

What you will learn

  • Customer Support Automation:
  • Automate customer support using AI agents and no-code automation with n8n.
  • n8n Basics:
  • Familiarity with the user interface, Nodes and Workflows, and managing data flow between components.
  • Using LLM function calling capability for advanced automation:
  • Use large language models to interact with webhooks, data platforms, and messaging apps.
  • Deploying AI agents using Telegram:
  • The ability for users to chat with the e-commerce bot via their mobile phone.
  • Data management in n8n:
  • Learn how to manipulate data, structure data, transform it, and transfer it between Nodes.
  • Managing credentials and authentication in n8n:
  • How to provide access to external services to connect them to n8n and enable Workflows.
  • How to do Error Handling and Debugging in AI automations.

This course is suitable for people who:

  • People looking to improve their problem-solving skills: Those who want to learn how to use artificial intelligence and automation to tackle complex problems and develop innovative solutions.
  • Business professionals seeking efficiency: Anyone whose goal is to optimize workflows, automate repetitive tasks, and improve productivity using AI-based solutions.
  • Aspiring AI Innovators: People who are eager to learn how to build custom AI agents and automation workflows to solve real-world problems.
  • Developers and Programmers: Those looking to expand their skill set by mastering LLM integration, automation frameworks, and AI-based development.
  • Startup founders and entrepreneurs: Those who aim to build AI-based products and services and automate business processes for scalability.
  • Project managers and team leaders: Those looking to implement AI-based solutions to improve project management, automate communications, and enhance team collaboration.

Course details

  • Publisher: Udemy
  • Instructor: Dhruv Bais
  • Training level: Beginner to advanced
  • Training duration: 1 hour and 59 minutes
  • Number of lessons: 13

Course headings

AI Agents using n8n: Build a Customer Support Bot

Prerequisites for the AI ​​Agents using n8n: Build a Customer Support Bot course

  • No prior programming experience is necessary. Everyone is welcome!

Course images

AI Agents using n8n: Build a Customer Support Bot

Sample course video

Installation Guide

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950 MB